Terms of Service
Last updated: August 13, 2026
These Terms of Service govern your use of `www.divinebloomsa.com`, requests for products or services from Divine Bloom LLC ("Divine Bloom," "we," "us," or "our"), and the transactional communications described below.
Orders and Service
When you place an order or request a quote, you are responsible for providing accurate contact, recipient, delivery, and payment information. We may contact you when clarification is necessary to fulfill an order.
Order acceptance, product availability, pricing, delivery timing, substitutions, cancellations, returns, and refunds are subject to the information provided at checkout and our separate [Delivery & Returns Policy](https://www.divinebloomsa.com/returns). If there is a conflict between these Terms and that policy regarding a delivery or return, the Delivery & Returns Policy controls for that subject.
Delivery
You are responsible for providing an accurate delivery address, delivery window, recipient information, and any relevant access instructions. Delivery timing may be affected by traffic, weather, recipient availability, access limitations, or other circumstances outside Divine Bloom’s reasonable control.
When a delivery cannot be completed, Divine Bloom may contact the customer to arrange the next appropriate step, including reattempting, reprogramming, redirecting, pickup, or cancellation where available.
SMS Updates
Divine Bloom Transactional SMS Updates
By providing your mobile number and expressly opting in to receive transactional SMS updates from Divine Bloom, you agree to receive messages regarding your order, delivery schedule, delivery status, delivery issues, reprogramming, and delivery completion.
Message frequency varies by order and is typically no more than five messages per order. Message and data rates may apply.
You may cancel SMS messages at any time by replying STOP. After we process your request, you will no longer receive SMS messages unless you opt in again.
For help, reply HELP or contact us at hello@divinebloomsa.com.
Consent to receive transactional SMS messages is not a condition of purchase. Carriers are not liable for delayed or undelivered messages.
Our handling of personal information is described in our [Privacy Policy](https://www.divinebloomsa.com/privacypolicy).
Communication Preferences
You may choose a communication channel and language preference for an order. A preference may be changed for a specific order without changing your saved customer preference. Where an automated channel is not available, Divine Bloom may prepare the requested communication for manual delivery.
Intellectual Property
The Divine Bloom name, logo, website content, product photographs, designs, and other materials on our website are owned by or licensed to Divine Bloom and may not be copied or used without prior written permission, except as allowed by law.
Disclaimer and Limitation of Liability
To the extent permitted by law, Divine Bloom provides the website and services on an "as available" basis. We do not guarantee uninterrupted website availability or that any communication, delivery, or third-party service will be error-free or uninterrupted.
Nothing in these Terms limits rights that cannot legally be limited. To the extent permitted by law, Divine Bloom’s liability arising from an order or service is limited to the amount paid to Divine Bloom for the applicable order.
Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
Changes and Contact
We may update these Terms from time to time. The "Last updated" date shows when they were most recently revised.
Questions about these Terms may be sent to:
Divine Bloom LLC
San Antonio, Texas